However I must say a big thank you and well done to James. We needed a Siemens part urgently. Phoned Radwell about 9.15am today ( Nov 15th ), spoke with James who confirmed you had 2 in stock. I immediately raised a purchase order, e-mailed it to James and also asking him to organise a taxi to deliver the item to West Sussex. Item arrived just before 2 pm and is now being fitted. In all, about 5 hours from initial contact to installation. First class service from James and Radwell.
Malcom, W. Sussex - 2016-11-15
The lady on the phone was very helpful.
Mark, South Yorkshire - 2017-02-02
Our Company FUTEC PTY LTD (AUSTRALIA) are very happy with professional approach ,efficiency and excellent handling. Great pleasure to deal with your Staff (Svetlana) Thank you
Yan, Australia - 2017-01-25
Excellent service. You were able to get us out of a bind. Thank you!!
NANCY, MI, United States - 2017-02-16
This is the first time I've had the pleasure to deal with your company. Thank you.
Kathy, ON - 2017-02-09
Keep up the good work guy's
TANA - 2016-12-12
thanks, proper response at right time. keep well
Shaji, UAE - 2016-11-16
So far my experience with Radwell has been very positive. Keep up with the good work!
Anthony, Norway - 2016-11-15
GREAT SERVICE AND FAST SHIPPING!!!!!! THANK YOU!!
PHIL, OH, United States - 2017-01-09
Adam is always speedy with his reply's. Keep up the good work!
Maxine, ON - 2016-11-15
Quick response! Many thanks Louise!
Joanne, Mansfield UK - 2016-11-24
Mike, Devon - 2016-10-14
Great service offered by Enrico.
Ray, Kent - 2016-11-03
Very efficient and quick service.
Matthew, Peterborough - 2016-11-16
Thanks for a good Company relationship.
Erick, Saudi Arabia - 2016-11-03
I have a great outside rep. she is amazing.
FAYE, GA, United States - 2016-10-14
The employees I spoke with were pleasant, courteous and professional.
FERDINAND, VA, UNITED STATES - 2017-01-24
A great resource and the clarity for product selection is stellar.
JOHN, FL, United States - 2016-11-08
My area Radwell Representative, Max, has continued to provide us with excellent service and support. We will continue to utilize Radwell for our repair and replacement needs. Thank you!
HARRY, OK, United States - 2017-01-18
Keep up the good work.
ASIF, Saudi Arabia - 2017-01-10
Radwell is very helpful and Becky reached out to the supplier to make sure the product was still available and had correct pricing for us. I will be using your company again. Thanks to her customer service and willingness to help.
CINDY, MD, United States - 2016-11-11
You do a great job!
DARLA, OK, United States - 2016-12-07
Overall very good service!
JAMES, MO, United States - 2016-11-02
Great customer service.
Paul, SK - 2016-11-01
My thanks to James who was extremely polite and helpful.
Tony, Harmondsworth - 2017-01-17
Terry, France - 2016-11-28
Keep up the good work
Cathy, LIVERPOOL - 2016-11-09
I really enjoy sourcing and buying from Radwell UK. Items are of good quality and at the same time pricing is good too. Keep it up Radwell.
Benjamin, Nigeria - 2016-10-25
Keep up the excellent work. many thanks to Amy, professional and such a joy dealing with her.
Cathy, LIVERPOOL - 2017-01-26
ALWAYS VERY GOOD SERVICE WITH ADAM WHITE THANKS !!! FAST ANSWER GOOD PRICE ALWAYS THE BEST!!!
CARL, QC - 2017-01-05
I look forward to doing business in the future.
Shaun, Coventry - 2016-11-03
I could not ask for better service than I get with Joel.
CHUCK, GA, UNITED STATES - 2016-10-25
The only company I get a positive response from treated as a priority with full support especially by Carly Much appreciated
Mohammad, Pakistan - 2016-11-22
We appreciate the quick response. We will be in touch with you in future.
E.C. Joymon, Dubai - 2016-10-24
Excellent professional service... Thank you Maureen!
David, Northampton - 2017-01-17
Keep up the great work!!
Mike, Nova Scotia - 2016-10-03
On-site representative is very good. When I have repairs I call my area manager and he will either come or get someone to pick up my repairs.
JT, MD, United States - 2017-02-03
I was very impressed with the service that Nichole provided. The follow up personalized note that came in the mail after our first contact was especially appreciated and prompted me to contact Radwell when we decided to move forward with the repair/replacement. Excellent.
Tom, ON - 2016-11-07
Dobos, Hungary - 2017-02-06
Rebecca is the only rep I seek out when I need anything! She is helpful and will offer suggestions instead of just sending me an impersonal quote. Radwell / PLC Center does have the largest stock, encompassing most of our (even obsolete!) machine spares.
APRIL, SC, United States - 2017-01-25
Stay the Course! Excellent scores on the Radwell customer survey.
DAVE , DE, United States - 2017-01-18
Loved the prompt response and attention to our request for quote. Very much appreciated. I'll be sure to check out your web product catalogue on line. Thank you.
Ania, BC - 2016-12-15
Louise was very polite, efficient and helpful. A welcome change these days!
Marc, Horsham - 2017-01-24
Thanks for your support.
Mohammed, Saudi Arabia - 2016-11-09
Your staff are wonderful as usual.
M Hanna, Co Down - 2017-01-24
I explained to my salesperson what the cost of a new replacement part was and the cost of repair had to be not more than 50% of the new price. Radwells pricing made the cost of repair justifiable. I appreciate how my repair representative worked with me to make the part repairable. These Wonderware HMIs are obsolete so this will help me to extend the service life of the HMIs.
KEN, OH, United States - 2016-11-10
I cannot say enough about your sales rep, Peter Ciamacco. He is great to deal with. Always quick with a reply, keeps me up to date when he is waiting to hear from someone and is just all around so friendly. He is knowledgeable in his products and if he doesn't have an answer, is quick to find one. I look forward to speaking with Peter every time I contact Radwell. You are very lucky to have such a great employee. Thank you for the great service Peter! Tammy Kilpatrick Source Atlantic
Tammy, NB - 2016-11-07
Quick accurate and helpful service
Colin, West Sussex - 2017-01-18
Keep up the great work. Fast, accurate details and low prices. Thank you.
Andy, Essex - 2016-11-22
Keep doing what you do, providing an Excellent Service.
Robert, Sevenoaks - 2016-10-18